We treat all of our customers the same way as a doctor would, Doctor/Patient confidentiality. If you have a new recipe or a 100-year-old family recipe, all of your private information is covered under out NDA. We will only share information with the people you want it shared with. All recipes are reviewed with staff covered under the same privacy policy’s we complete with you. All data is either stored on our secured servers or destroyed after the work has been completed, based on your input.
Online Portal for Payments
Once we receive your samples an invoice will be created and emailed over to you with a secure payment portal link. Our credit card processing vendor Forte, is ISO certified, PCI compliant and maintains a HIPAA compliance program to ensure safe payments.
Call or email us...
7 DAYS A WEEK
818-364-7470
[email protected]
Fill out your lab information form
After we receive your payment, we’ll email you our Lab Product Information Form.
Please fill out the form and include it with your samples.
Ship your samples and form
You will need to ship 4oz of finished product to our lab.
FedEx or UPS / 1 or 2 day air
No glass containers, please.
If refrigerated, pack with cold packs.
Include your completed Lab Information Form.
We'll email your results
If you have chosen to purchase the label option, you’ll receive a lab report showing your results.
Your nutrition facts labels will be emailed to you in a file that you can download and print or incorporate them into your food label
Please allow 25 business days.